Privacy Policy
How we handle your information
Privacy Policy — All In One Roadside Services
Effective Date: March 2026
All In One Roadside Services (“All In One Roadside Services,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Vehicle information (make, model, location)
- Service request details
Automatically Collected Information
- IP address
- Browser type
- Pages visited
- Date and time of visit
This information is collected through cookies, analytics tools, or standard server logs. This helps us improve our website and local service experience.
How We Use Your Information
We use your information to:
- Respond to service requests
- Dispatch roadside assistance
- Communicate service updates and ETAs
- Improve our website and services
- Respond to calls, texts, or online inquiries
- Enhance our services and customer experience
- Comply with state and federal legal and regulatory obligations
We do not sell your personal information.
SMS and Phone Communication Consent
By calling, texting, or submitting a service request to All In One Roadside Services, you consent to receive customer care via:
- Phone calls
- SMS or MMS text messages
- Service-related notifications
Messages may include service confirmations, arrival updates, and follow-ups.
Message and data rates may apply. You may opt out of text messages at any time by replying STOP.
Call Recording
Calls to and from All In One Roadside Services may be recorded for:
- Quality assurance
- Training
- Dispute resolution
By contacting us by phone, you consent to call recording as permitted by Texas law (one-party consent state).
Sharing Information
We may share information only when necessary:
- With service technicians to complete your request
- With third-party vendors supporting website hosting, communications, or analytics
- When required by law or legal process
All partners are required to protect your information.
Cookies and Tracking
Our website may use cookies to improve user experience and analyze site traffic. You can disable cookies through your browser settings, though some features may not work properly.
Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no system can guarantee 100% security.
How We Protect Your Information
At All In One Roadside Services, protecting your personal information is a top priority. We implement multiple layers of security to safeguard your data:
Technical Safeguards: Our website and systems use industry-standard encryption protocols (SSL/TLS) to protect data transmitted between your device and our servers. All sensitive information is encrypted both in transit and at rest. We maintain secure firewalls and regularly update our security software to protect against unauthorized access, malware, and other cyber threats.
Administrative Controls: Access to personal information is restricted to authorized employees and service providers who need the information to perform their job duties. Our staff receives regular training on privacy and data security best practices. We maintain strict confidentiality agreements with all employees and third-party vendors who handle customer information.
Physical Security: Our physical facilities and servers are protected with appropriate security measures including restricted access controls, surveillance systems, and secure document disposal procedures for any physical records containing personal information.
Ongoing Monitoring: We continuously monitor our systems for suspicious activity and potential security vulnerabilities. Our security protocols are regularly reviewed and updated to address emerging threats and maintain compliance with industry standards and applicable legal requirements.
While we take extensive precautions to protect your information, please remember that no method of transmission over the Internet or electronic storage is completely secure. We encourage you to take steps to protect your personal information as well, such as using strong passwords and being cautious about sharing sensitive information online.
Your Rights
You may:
- Request access to or correction of your information
- Request deletion of your personal data (subject to legal requirements)
- Opt out of non-essential communications
To make a request, contact us using the information below.
Children's Privacy
Our services and website are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete such information from our records. If you believe we may have collected information from a child, please contact us immediately at the contact information provided below.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) regarding your personal information. These rights may include the right to know what personal information we have collected about you, the right to request deletion of your personal information, and the right to opt-out of the sale of your personal information. To exercise these rights, please contact us using the information provided at the end of this policy. We will not discriminate against you for exercising your CCPA rights.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed for our business purposes or legal obligations, we will securely delete or anonymize it. Service records may be retained for longer periods as required by applicable laws, regulations, or for legitimate business purposes such as dispute resolution, accounting, and regulatory compliance.
International Data Transfers
All In One Roadside Services primarily operates in Texas, United States. If you are accessing our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and databases are located. By using our services, you consent to the transfer of your information to the United States and acknowledge that the privacy laws in the United States may differ from those in your country of residence.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact:
All In One Roadside Services
- Address: , North Richland Hills, TX 76182
- Phone: (877) 61-ALLIN
- Email: allinoneservices32@gmail.com
